FAQ

1. How do I register at a casino?

Just visit our website chipstars.bet/casino and find the option Register where you will need to put some basic information and finish the registration.

2. How do I play casino games online?

First, you need to be 18 years old and register. And if you want to play for real cash you will need to deposit funds into your casino account.

3. What kinds of games are available?

At Chipstars you can play different games like Slots, Bingo, Blackjack, Baccarat, Video Poker, Roulette, Virtual Games, Betting, Poker.

4. How do I know if a casino is safe?

Chipstars casino is running on Curacao license which means that it has been independently verified and has to adhere to strict operating standards to continue trading.

BONUS

1. What is a no deposit bonus?

A No Deposit Bonus is a promotion where players get free cash or credits to play on a casino. This way players can test out games and play without risk or need of depositing money. But beware, no deposit bonuses are subject to wagering requirements.

2. What are wagering requirements?

The wagering requirement for no deposit bonuses at Chipstars casino is 40x and the max withdrawal is $100. The wagering requirement is the amount that needs to be played and is required in order to qualify for a withdrawal of winnings. An example of a $10 no deposit bonus with a 40x playthrough in simple mathematical terms is 10 x 40 = $400. Whereby the player must wager $400 before qualifying for a withdrawal on winnings. You can contact support to check the wagering you have completed as you play your bonus, this will give you a good indication if you are close to a win or not.

3. How do I redeem a No Deposit Bonus?

A No Deposit Bonus can be claimed in different ways. You can enter a redeem code when you are registering on Chipstars. Also, a No Deposit Bonus can be automatically credited to the player’s account.

4. Why is No Deposit Bonus I tried to claim not working?

Some of the reasons why No Deposit Bonus may not work is:

The code was entered incorrectly and is not valid
The code has expired
The code can only be claimed once per one account

If you feel that you were denied No Deposit Bonus in error, please contact our support.

5. Who is eligible to receive a No Deposit Bonus?

New players that register could get a No Deposit Bonus when they register. And existing players could get a No Deposit Bonus through promotional offers.

6. Can I withdraw winnings derived from a No Deposit bonus?

When the wagering requirement is fulfilled player needs to make a deposit and wager that deposit at least 1x before he withdraws funds. There are two types of No Deposit offers including a cashable Bonus and a non-cashable bonus.

7. What is the difference between a cashable vs. non-cashable Bonus?

A cashable bonus allows players to withdraw the free cash from the Bonus plus winnings. A non-cashable Bonus aka a “Sticky Bonus” does not allow a player to withdraw any part of the free cash Bonus from their total winnings and will be deducted during the processing period.

8. What is the maximum withdrawal amount associated with No Deposit Bonus?

The maximum withdrawal amount for no deposit bonus on Chipstars casino is $100

9. Are Free Spins considered a No Deposit Bonus?

Technically no, however, a certain number of Free Spins are awarded (with no deposit required) on a specified slot, once those free spins have been used up then any winnings acquired have to be wagered 40x before you can cash out unless stated otherwise.